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The best customer experience investment you can make.

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Artificial Intelligence

Artificial Intelligence

Optimize CX performance throughout the employee lifecycle. Our advanced AI ecosystem leverages our accumulated process knowledge and proprietary large language models. We are experts at leveraging AI across our operations and helping clients identify and navigate the application of AI to transform customer experiences.

Partnership Commitment

Partnership Commitment

Our core mission is aligning our team to our clients need. We approach each partnership as a unique challenge and adapt our execution models to the opportunities important to our clients. We uniquely combine the personalized attention our clients deserve with the scale and experience needed to execute.

 

Operational Excellence

Operational Excellence

Our benchmark – exceed your expectations.

For over 25 years iQor has worked with clients to navigate technology shifts, changes in customer behavior and capitalize on opportunities to create exceptional service.

We hire and train the best talent, enable these experts with industry leading technology and use analytic driven process improvement to optimize our delivery.

Digitally enabled call center agents empower them to solve the most complex issues for customers.

Revenue Generation

Growth strategies from acquisition to onboarding.

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Customer Care

Customer Care

Brand ambassadors serving customers across channels.

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Technical Support

Technical Support

Expert tech support to handle increasingly complex problems.

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Customer Retention

Customer Retention

Data-driven engagement that builds loyalty and recovers revenue.

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